Overhead Pole Assessments

Business Need

• Inspection of Overhead Pole Assets to improve maintenance replacement program
• Inspect assets to assist in fire mitigation program

Challenge

• Numerous assets had no documentation
• Limited resources available to meet annual goals
• Budgetary constraints

Solution & Results

• Developed strategy to improve asset management
• Oversaw the inspection and training of resources to meet annual targets
• Managed resources efficiently to stay within budget
• Increased productivity by 25%. Exceeded goal of 7,000 Inspection. Completed 10,000
• Reduced cost per pole by 27%

NDPM Playbook: Electric Utility

Business Need

• No documented processes reflecting the end-to-end work performed in NDPM
• Establish consistent and repeatable processes and practices that will produce predictable results across the NDPM Team
• No defined work standards and expected cycle times to hold PM accountable for the work that they perform
• Improve reporting capabilities and tracking of projects in flight and projects in pipeline for forecasting
• No routine status reporting to internal and external stakeholder developers on process cycle time or project progress toward completion

Challenge

• Processes and practices in support of the NDPM work varies by Project Manager
• No defined performance metrics to manage progress of work and project completion
• Cycle time between phases of work and overall project cycle time various by PM
• Current tracking system not utilized by all the PMs to track and monitor status of projects within the portfolio
• NDPM project updates are compiled and reported out on a manual basis; creating risks around accuracy and quality

Solution & Results

• Reengineered intake process; reducing hand offs, improving integration, and using automation to improve efficiency. Reduced cycle time by 33%
• Enabled consistent and repeatable processes with defined R&R
• Improved Communications with internal Stakeholders by providing status updates to give visibility and awareness of progress of projects while setting expectations
• Implemented performance management – supported by metrics and KPI reporting – that reduced backlog of projects, and # of projects placed on “Hold”
• Provided “Quick Hits” and delivered recommendations